Hillcroft is owned by Raycare Ltd and has been run by Home Manager, Mrs Margaret Sutcliffe for 10 years. Margaret has a Registered Managers Award, NVQ 5 in Leading Dementia Care, and a host of other relevant qualifications to which she keeps adding. She is passionate about individualised care and is personally involved in the welfare of every single resident.
Our outstanding care team are also dedicated and highly qualified; most have completed NVQ levels 2 or 3. We insist on a high standard of care, so our employees are carefully selected, full induction training is provided and continuing professional development is undertaken by each member of staff. Attentive and compassionate carers are available twenty four hours a day. The high sta -resident ratio enables us to provide companionship and stimulation, as well as tending to your physical needs.